Carol Doscher, President & CEO (Chief Encouragement Officer), loves her job! Since founding Graceworks in 1995, she’s trained thousands of AEC professionals to become more successful presenters, leaders and all-around communicators. Carol’s experience in professional theatre inspired her zeal for coaching – she’s been getting audiences to take notice since she performed in Broadway’s “Sweeney Todd.” Carol is a certified practitioner of Whole Brain® Thinking – a great tool to help people understand and leverage their own thinking preferences. In addition to writing numerous articles on communication, she’s been featured in The New York Times & on Bloomberg Television’s Small Business News.
Graceworks provides presentation, communication, writing and leadership training to clients globally. Our sessions are designed to free you to be yourself and connect comfortably and confidently with others – you’ll get an interactive, one-of-a-kind experience, not just training. Our promise to you? We’ll laugh, lives will be changed, and you’ll walk away knowing how to make The Human Connection.

Thom McKay directs the Environments and Communication groups at RTKL, overseeing the firm’s efforts in strategic branding, environmental graphic design, signage, wayfinding and corporate communications. Thom and his team frequently play an instrumental role in the conceptual stages of new project development, as the marketplace continues to become more conscious of branding. His background in fine arts and literature allows him to see beyond the project’s scope and connect branding efforts to the larger context.

Laura Ewan is part of RTKL’s Firmwide Communications group, working alongside a creative team of highly-collaborative individuals responsible for all of RTKL’s internal and external global communications efforts, including the launch of a complete corporate rebrand in September 2011. Working in a project management role, she currently helps manage the design and strategic development of RTKL’s rebranded collateral, employee engagement in corporate culture programs, and participation in RTKL’s internal and external online social communities.

Ashley Ross is a writer for RTKL’s Firmwide Communications team, responsible for creating strategic content for all of RTKL’s communications efforts, with a special focus on public relations. Starting with RTKL in 2011, Ashley was an integral part of RTKL’s launch into the world of social media. She currently serves as an editor for RTKL’s digital magazine, ARTICLE, and manages RTKL’s blog and Twitter feed, reaching upwards of 2,500 people every day.

Jeanne Wood, principal and head of business development with RTKL’s Workplace Practice Group, has more than 15 years of experience in business development, marketing, and identifying and developing sales and partnership opportunities. She is responsible for building and expanding RTKL’s global client accounts, and works closely with RTKL’s parent company, ARCADIS, to cultivate synergistic project opportunities.